Why am I unable to link to my Club?

If you are unable to link to your Club on HowDidiDo then there a number of reasons that could cause this:

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The most common reasons are that the Club may have not published their data to HowDidiDo since you joined or re-joined the Club, they may not have you entered correctly in their system or they have your name entered differently to how you have entered on HowDidiDo.

You would need to contact the Club to ensure you are on their handicapping system as a Home or Away member correctly and they have not selected ‘Withhold from HowDidiDo’ on your record:

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Please ensure the First Name and Surname you are registering on HowDidiDo with matches what the Club have for you on their record in their ClubV1 system. For example, if you are registering as “Nancy Morris” and the Club have you down as “May Nancy Morris” then you will not show in the results – the names need to match:

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Once they do this, they need to publish their data to HowDidiDo which will be a simple 5 second process in their ClubV1 system:

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Your name should then be appearing. You can then link your HowDidiDo account to your record at the Club in the Club Details section of your Profile.

If you are trying to register a new account, your name should then show when linking to the Club. Please note, the first name and last name you are entering when registering a new account need to match the spelling of what the Golf Club have for you on your record within their ClubV1 system.

We do not have access to do this. HowDidiDo does not have no access to the ClubV1 data held by your club – the HowDidiDo site will only display what information we receive from the Club when they publish.

One other point to check is that your previous Club has you set correctly as an Away member if you have recently joined a new Club. If they still have you set as a Home member then this would be causing issues.