HowDidiDo Support Support Center

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Change login credentials

Change Password

To change the password that you use to access HowDidiDo, please log into HowDidiDo using your existing credentials,

- Click on the User Profile icon in the top-right corner or go to https://www.howdidido.com/Profile/Me

- Navigate to Security Details and click on the “To change your password, please go to HowDidiDo Passport website.” link

- Enter the new password and confirm it,

- Select Update at the bottom to complete.


Change Email address

To change the email address you use to access HowDidiDo, please log into HowDidiDo using your existing credentials

- Click on the User Profile icon in the top-right corner or go to https://www.howdidido.com/Profile/Me

- Navigate to Security Details and click on the “To change your email address, please go to HowDidiDo Passport website” link

- Enter the new email address and your password to update your account credentials

- You will be sent an email with a link to confirm your new email address

- Once you have clicked on the link you can then access HowDidiDo with your new email address


Forgotten / Reset Password

If you have forgotten your password please navigate to https://passport.howdidido.com/Account/ForgottenPassword and enter the email address you use as your HowDidiDo Username. This will send you a Password Reset email. Please follow the instructions on this email to reset your password.



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